Frequently Asked Questions

Please read our FAQ before sending us a message.

How long will delivery take?

Usually delivery takes 5-12 business days if the product is ready. If supplier is out of stock and needs to make the product it might take up to 24 business days.

Why do you only accept Paypal?

It is extremely safe for both parties – seller and buyer as well. Since the price of our products is quite high – cautious is good for both parties especially buyers!

Can I return the doll?

Only if it arrived damaged or you received wrong product – YES, then you can return it and get full refund or another doll. Any other reason to return is not allowed.

I have lots of questions - what should I do?

Contact us via email on the contact form on your right, we will gladly answer all of the questions. 🙂

Send us an email